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Home Delivery

Our 100% Product Satisfaction Guarantee means you can buy from us with confidence.

WE DELIVER EVERY WEEK between Friday midnight and Saturday 7am

Order cut off is 6am THURSDAY for delivery that week.

All products from The Free Range Butcher are available to be purchased online and delivered to your home. To place an online order, simply browsedelivery-truck-at-collaroy-plateau-cropped.jpg any of the product category pages (Grass Fed Beef, Pasture Fed Lamb, Free Range Pasture Fed Pork, and Free Range Poultry) and start adding the items to your cart.

(Alternatively, you can visit us at the various Farmers Markets in Sydney to purchase from us in person.)

Below are the most common questions we get asked about our products and our home delivery service. If you have a question that isn’t answered below, please send an email to info@freerangebutcher.com.au

Where does The Free Range Butcher deliver to?

Our Delivery Area page lists all the locations we deliver to by postcode. We have recently significantly expanded our delivery area, and now include western Sydney and the Central Coast. If we didn't deliver to your area previously please check again now

Is there a minimum order amount?

Yes, the minimum order amount is $149. Due to the costs involved in packaging and delivery, orders must be over $149 to make it sustainable for us to deliver your order. 

Is there a shipping fee for home delivery?

Orders between $149 and $199 incur a $20 delivery fee. Orders valued over $199 receive FREE DELIVERY.

How do I pay for a home delivery order?

When you place an order online for home delivery you'll be asked to submit your credit card details (Visa card, MasterCard or American Express) or you can pay via PayPal or zipPay.

Can I request a specific delivery time?

All of our orders are scheduled out on a single delivery run. Our drivers plan their delivery runs in a logical sequence to best accommodate all orders on board and are unable to accommodate specific delivery times.

When are orders delivered?

Orders placed before 6:00am Thursday are delivered Friday night (Midnight to Saturday 7am), so it’s on your doorstep first thing on Saturday morning. Prior to delivery you will receive a text message and email notification that your delivery is on route. Upon delivery you will receive a confirmation text message with an image of exactly where your order has been placed. Please ensure that both your mobile and email address details are correct when placing your order for these messages to go through.

How will my goods be packaged for delivery?

Your order will be delivered in an award-winning packaging solution that is eco-friendly and insulated. Woolcool is an amazing natural product made from 100% natural sheeps wool, its insulation capabilities and performance are far superior to polystyrene, ensuring that your food is delivered to your doorstep in the same fresh, premium state in which it was dispatched. Click here to read more about Woolcool and how it can be recycled and re-used. If you can't re-use it you can return it to us at any of the farmers markets

Your individual products will be packaged in Cryovac vacuum sealed portions.

How long will the products keep for?

Our Beef, Lamb and Pork are Cryovaced fresh for your order and all have best before dates on the labels (Beef 21 days, Lamb and Pork 14 days). Our Chicken is delivered fresh three times a week and has a best before date on the packaging. We recommend using the chicken within 3 days or otherwise freezing it when you receive your delivery.

What if the goods that I want aren't listed on your website?

If there is a particular cut of beef, lamb, pork or chicken that you would like but it's not listed on the website, please send us a message and we'll let you know as soon as possible if we can fulfil your order. We will also announce new products in our monthly email newsletter.

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The Yarn