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Shipping Area, Refunds and Privacy Policy

SHIPPING AREA, TIME AND COST

We deliver orders in to the Sydney metropolitan order each Thursday between 8am and 9pm. To see if we deliver to your suburb please search for your postcode on our Delivery Area page.

Orders of $149.00 and above receive free delivery; otherwise there is a shipping fee of $15.00 per order.

REFUND POLICY

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else.

A request for an exchange or refund must be received by us (contact via phone or email) within 24 hours of you receiving delivery of your goods.

Returned or exchanged products must be in the condition you received them and in the original packaging.

PRIVACY POLICY

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Use of personal information

We will not sell or disclose your personal information for any form of payment. Relevant personal information may be shared with third-parties only if this is necessary for the completion of services we undertake for you (e.g. delivery company).

Any personal information received via our website will only be used to fulfil your order. We will not sell or redistribute your information to anyone.

When you make enquiries through our website (via our Contact Us form) we ask for your details. This is only for the purpose of responding to your enquiries.

Storage of personal information

Wherever personal information that you choose to share with us is stored we will take reasonable and appropriate steps to protect it from unauthorised access or disclosure.

Transit of information

We cannot be responsible for the security of any information you may supply over the internet while such information is in transit.

Links to external sites

Websites that may be accessed via hyperlinks from this site are not covered by this privacy policy.

About us

Buy Online

We specialise in Grass Fed, Free Range Meat, direct from Farmers.

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The Yarn